WHEN SERVICE IS PROVIDED

Help is available 24 hours a day, seven days a week to accommodate our clients’ needs and preferences.

WHERE SERVICE IS DELIVERED

We specialize in senior homecare services for seniors in the Toronto, Mississauga and GTA Toronto Areas Ontario, Canada. If a need arises, we will strive to accommodate anyone who requires service outside this geographical area.

HOW WE PROVIDE ADDED VALUE

• We are committed to providing professional, ethical, and quality service.
• We guarantee client satisfaction.
• We genuinely care about people.
• We have a strong background in client-centered service, case management, and care giving.
• We are experienced in making in-home needs assessments to help clients determine their own requirements and assist them develop care plans.
• We have extensive knowledge of governmental and other programs that may assist clients with costs and/or provide services beyond our scope.
• We will make referrals on behalf of clients for other forms of assistance (with permission).
• We adapt our service delivery times to best suit our client’s needs and preferences.
• Our employees are trained, insured, screened, have undergone criminal record checks, and are bonded.
• Our employees are not only qualified, but also are compassionate, dependable and trustworthy individuals who respect privacy and maintain confidentiality.
• We handle any issues that surface such as scheduling difficulties, illness, shift cancellations, arranging for substitute workers, and providing continuous supervision.
• We follow-up with our clients on a regular basis to assess service effectiveness and to make revisions that reflect changing needs and wants.